reach out
We’re looking forward to seeing or hearing from you!
Hours and Location
New Indoor Seating
2930 W Cary Street
Richmond, VA 23221
Open 7 days a week | 7 am - 3 pm
Carry Out Window
(right next door)
Open 7 days a week | 7 am - 1 pm
Email Us
We’re always looking for people passionate about serving up tasty treats and smiles to our neighbors. For job opportunities, email us: hiring@sugartwine.com
For special order inquiries, email us: orders@sugartwine.com
Frequently asked questions
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Yes! Bulk orders are considered any order with four or more items. You can make bulk orders in advance here.
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You can purchase electronic gift certificates through our website or if you prefer a physical card, you can purchase one at our store. E-gift cards are available here.
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Per the Virginia Health Code, animals are not permitted inside our cafe except for ADA Registered Service Animals.
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Yes! We would love to provide tasty treats for your next event. We do require advanced notice for catering orders, so please fill out our catering inquiry from here!
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Advanced orders are reserved for four or more items. We do not take advanced orders for beverages because we want to ensure it is fresh and hot when you get it. Feel free to place a beverage order upon your arrival to pick up a bulk order.
Otherwise, individuals can order at our counter when they arrive.
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Yes, we have gluten-free and vegan options available in our store, but daily quantities are limited. If you need dietary specific items for a special event or bulk order, let us know on the order form here.
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Starting in July 2024, our indoor cafe will have a rotating list of beers and wines. These beverages are available for sit-down guests only and are not allowed off-premise.
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Yes, if you are placing a bulk order, you may pre-order a 96oz cardboard coffee carafe. Place your bulk order here.
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Catering orders should be placed as far in advance as possible. We cannot accommodate catering orders with less than 72 hours notice.
Bulk orders can be placed up to 48 hours in advance.
Seasonal orders should be made as soon as possible after ordering is opened. We do limit the quantities of seasonal items we make, and they do typically sell out. Follow our Instagram to stay up to date on seasonal options and ordering windows.
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No, all bulk and catering orders are packaged in boxes.
